Frequently Asked Questions
Everything you need to know about your Beauty Crop order
Where does The Beauty Crop ship to?
We ship our products globally! Shipping rates and delivery times vary by destination and will be calculated at checkout.
Are your products cruelty-free and vegan?
Yes, we are proud to be 100% cruelty-free. The majority of our range is also vegan-friendly; please check individual product pages for the vegan symbol.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for unopened and unused items. For hygiene reasons, we cannot accept returns on products that have been opened or tested.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular 'buy now, pay later' options like Klarna and Afterpay.
My item arrived damaged, what should I do?
We are so sorry to hear that! Please email our customer service team within 48 hours of delivery with your order number and a photo of the damaged item so we can arrange a replacement.